Shipping policy

Thank you for shopping with us! We’re committed to getting your order to you as quickly as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed and packed for delivery within 2-4 business days excluding weekends and holidays. During seasonal periods, processing times may be slightly longer. We appreciate your patience during these times!

Shipping and Delivery Time

We offer Australia-wide and international shipping. 

Australia-wide Shipping

Shipping charges for your order will be calculated at checkout.

Standard Shipping takes 2-8 business days.

Express Shipping takes 1-4 business days.

Order Tracking

Once your order ships, you’ll receive an email with tracking information. Please note that tracking updates may take 24-48 hours to appear in the system after dispatch. If you haven't received your tracking information within this timeframe, please contact us at info@doya.com.au  and we’ll do our best to assist you.

 

If you have any questions, feel free to reach out to us at info@doya.com.au